Operations Executive (M/F/X)

Responsibilities

Assist agents in supervising and coordinating express delivery and e-commerce operations, ensuring efficient and timely service
Monitor the performance of logistics agents and provide guidance to ensure adherence to operational standards and quality improvement
Collaborate with internal teams and external partners to address any logistical issues and optimize delivery processes
Maintain accurate records and documentation of logistics activities, including shipment details, inventory reports, and customer communications
Monitor and track shipments to ensure on-time delivery and promptly address any issues or delays
Implement quality control measures to enhance the overall quality of logistics operations
Stay up-to-date with industry trends and regulations, making recommendations for process improvements and cost-saving opportunities.

Qualifications

A diploma or degree in logistics, supply chain management, or a related field is preferred
Fluent in both English and Chinese, with proficiency in additional languages such as French or other languages being highly advantageous
Strong knowledge of logistics operations, including express delivery, e-commerce, and quality management
Proficiency in using MS Office applications, including Excel, Word, and Outlook
Excellent organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines
Effective communication and interpersonal skills to collaborate with internal teams and external partners
Detail-oriented mindset with problem-solving abilities
Ability to work independently as well as part of a team

We offer competitive compensation and benefits packages, along with opportunities for growth and
professional development in a dynamic and fast-paced industry.